InterContinental Chennai Mahabalipuram Resort by IHG

First of all, we loved the room facilities. As soon as we entered the hotel entrance, we felt that we had come to an oldest place, but inside property was quite opposite. The food quality and taste were good. They had good selections for breakfast, especially their fresh watermelon & pineapple juices were so good. We also enjoyed the live barbecue at the beach bar at night. The only disappointment was that they didn't have enough pork meat in stock for our order and ran out so quickly. The beach waves were so rough, so we didn't go into the water because they didn't have beach guards and said that it was our own safety. Other than these, we enjoyed their live music with evening complimentary tea with snacks with outdoor lights.

Location is great, Easy access to the beach. Good reception when we arrive.

The best of the staff & a great hospitality with personal touch from staff like Suresh , Ram, Godson, Nisha, Ravi, Ramesh , Alex. Spa staff & the list goes on. Kudos to the entire team . Sea view suites is exceptional. Excellent food & the team is willing to provide what you need even though it is not in the menu. This is one of the best attributes as they never say no which is a rare find these days.

Our stay of 5 nights with our 7 year old at the beach view suite was superb! The suite has all the facilities one needs, including a tub, 2 TVs, study table area for logging into work, a huge living room and balcony and the view of the gardens and beach is gr8! Calming and peaceful. Tx to Delvin, Devaraj and their manager Peter for helping us have clean and supported rooms with our kid for a stress-free vacation. Breakfast - Lavish buffet with good options for healthy and veg food too. Again the melting pot restaurant is calm and peaceful. Staff like Kiran do a fab job of taking ownership and catering to our every little need. The managers and other staff like Vicky, Dharani and srilakshmi are courteous and helpful. We loved our meals here. Club privileges at the lounge between 5-7 pm were also good. The spa is beautiful and we had a lovely experience with Nisha, Vily and Asbin. Swimming pool is naturally warm due to the heavy dose of Mahabalipuram sun and is a beautiful place with temple trees all around! Concierges with Govind, Amit Rai, and the team do a gr8 job! Suresh at welcome is amazing in terms of his energy and very welcoming in his attire, behaviour and communication. Head of reception Souvik and his team are great and speedy in their attendance to guests. They also are super accommodating when it came to our kids requirements and as much as possible will go out of their way to make the stay a fantastic memory for all customers. thanks you all and keep up the great work. we want to meet you all soon. OVERALL EVERY ONE OF THE STAFF ARE COURTEOUS, KID-FRIENDLY, HARDWORKING AND HELPFUL. THIS WAS REALLY GOOD TO SEE AND EXPERIENCE.

The Location is great and it has direct access to a public beach. The rooms were all nice and clean and the East Coast Suite which we took was quite large and spacious. The staff are always ready to assist you and the quality of service overall is excellent. The Spa at the resort was also terrific.